Terms and Conditions

Delivery, dispatch, transfer of risk

The risk of loss or accidental deterioration of the subject matter of the contract shall pass to the customer upon handover.

If the packaging is damaged, the customer must immediately notify the transport company. 

Partial deliveries are permissible unless the customer can prove that the partial delivery is not of economic interest to him. Partial deliveries shall be invoiced separately and shall be due for payment individually. Advance payments shall be charged pro rata to the individual deliveries of the overall transaction.

The shipping costs are calculated according to the respective units of measurement of the packed pallet and will be attached to the offer as an estimate if requested, if the delivery is sent in Germany. Otherwise, all prices quoted are exclusive of delivery charges.

The shipping method will be realized with our logistics partner DB Schenker in consultation with the customer via express, air, land and/or sea freight. In this case, the most favorable and reliable freight route is chosen for the customer.

Delivery times vary greatly and can therefore not be precisely scheduled, unless the delivery time was explicitly guaranteed in the offer.

In case of determined insolvency of the customer, we, Kletterkultur GmbH, will refrain from delivery and keep the goods in stock until the customer has paid the goods directly by prepayment.


Terms of payment


The customer has the possibility to pay the ordered goods by prepayment, by credit note or by invoice. Kletterkultur reserves the right to exclude individual payment methods in individual cases.

From a value of goods of 5000,00€ Kletterkultur reserves the right to deliver only against an advance payment of 50 percent of the value of goods. Only after receipt of the advance payment the order will be processed further and an expected delivery date will be fixed.

Advance payments are to be settled net immediately, payments of goods invoices below 5000,00€ are to be settled net immediately or at the latest after 14 days from receipt of the delivery. Other payment terms require written agreement between the buyer and the seller.

If the payment deadline is exceeded, the seller is entitled to charge interest on arrears at a rate of 8 percentage points above the current discount rate of the Deutsche Bundesbank. The Seller reserves the right to claim further damages caused by default.

In the event of default in payment by the Purchaser despite the setting of a grace period by the Seller, the Seller shall be entitled to take possession of the object of purchase in order to secure its rights - even without the Purchaser's consent - without this constituting a rescission of the contract. Rather, the seller reserves the right to choose between the claim for performance or the claims under § 326 BGB (German Civil Code).

Furthermore, Kletterkultur GmbH reserves the right to charge a fee of 5€ starting from the second reminder, and a fee of 10€ starting from the third reminder, plus interest on arrears.

For the creation of invoices, payment reminders and reminders in paper form plus shipping, we charge a fee of 2.50 € per invoice.